Terms & Conditions

Effective Date: May 27, 2026

Welcome to the website of Ruffino & Whitford Cosmetic & Family Dentistry. By accessing or using our website and communication services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

1. Use of the Website

The content on this website is provided for general informational purposes only and does not constitute professional medical or dental advice. You agree to use this site only for lawful purposes and in a way that does not infringe on the rights of others.

2. Appointment Requests & Communications

Submitting a request for an appointment through our website does not guarantee a booking until it is explicitly confirmed by our office staff. By providing your contact information, you agree that Ruffino & Whitford Cosmetic & Family Dentistry may contact you regarding your requests.

3. SMS/Text Messaging Terms

By opting in to receive text messages from Ruffino & Whitford Cosmetic & Family Dentistry, you agree to the following terms:

  • Program Description: We send text messages to provide appointment reminders, scheduling updates, and critical account/patient notices.

  • Consent: You must explicitly opt-in online via our forms to receive text communications. Verbal or paper consent is not used for our digital messaging services.

  • Message Frequency: Message frequency varies depending on your appointment schedule and interactions with our office.

  • Pricing: Message and data rates may apply from your mobile carrier. Ruffino & Whitford Cosmetic & Family Dentistry does not charge a fee for sending or receiving text messages.

  • How to Opt-Out / Stop: You can cancel the SMS service at any time. Just text STOP to any message you receive from us. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

  • How to Get Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact our office lines directly at 586-263-1200 or 586-799-4240.

4. Privacy and Zero-Sharing Commitment

Your privacy is incredibly important to us. In alignment with our Privacy Policy, Ruffino & Whitford Cosmetic & Family Dentistry strictly maintains that no customer information or mobile data will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

5. Limitation of Liability

Ruffino & Whitford Cosmetic & Family Dentistry, its partners, and employees will not be liable for any direct, indirect, or incidental damages resulting from your use of, or inability to use, this website or our text messaging services.

6. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Any updates will be posted directly to this page with a revised effective date. Your continued use of our website or SMS services following such changes constitutes acceptance of the new terms.

7. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our office team at either of our phone numbers: 586-263-1200 or 586-799-4240.